1. Introduction

Welcome to Playmeon.io ("we," "our," or "us"), a business of Agapimou LLC. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our custom birthday song generation and purchase services.

By using Playmeon.io, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you use our services, we may collect the following personal information:

• Account Information: Name, email address, username, and password

• Payment Information: Billing address, payment method details (processed securely through our payment processors)

• Song Customization Data: Names, dates, personal messages, and other details you provide for song personalization

• Contact Information: Email address for order confirmations and customer support

2.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system, device identifiers

• Usage Data: Pages visited, time spent on site, clicks, interactions with our services

• Cookies and Tracking Technologies: We use cookies to enhance your experience and analyze site usage

2.3 Audio and Creative Content

• Generated Songs: Custom birthday songs created through our platform

• User Inputs: Text, preferences, and specifications provided for song generation

3. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: Generate, process, and deliver custom birthday songs

• Payment Processing: Complete transactions and maintain billing records

• Customer Support: Respond to inquiries and provide technical assistance

• Platform Improvement: Analyze usage patterns to enhance our services

• Communication: Send order confirmations, updates, and promotional materials (with consent)

• Legal Compliance: Meet legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party providers for:

• Payment processing (e.g., Stripe, PayPal, Paddle)

• Cloud hosting and data storage

• Email delivery services

• Analytics and performance monitoring

4.2 Legal Requirements

We may disclose information when required by law, court order, or to:

• Comply with legal processes

• Protect our rights and property

• Ensure user safety and platform security

• Investigate potential violations of our terms

4.3 Business Transfers

If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement robust security measures to protect your information:

• Encryption: All sensitive data is encrypted in transit and at rest

• Secure Payment Processing: We use PCI-compliant payment processors

• Access Controls: Limited access to personal information on a need-to-know basis

• Regular Security Audits: Ongoing monitoring and testing of our security systems

However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access your personal information

• Update or correct inaccurate data

• Delete your account and associated data

• Download your data in a portable format

6.2 Communication Preferences

• Opt out of promotional emails at any time

• Manage cookie preferences through your browser settings

• Contact us to update your communication preferences

6.3 Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Custom songs and associated data are typically retained for 6 months after purchase unless you request deletion.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings

• Analyze site performance and user behavior

• Provide personalized content and recommendations

• Enable essential website functionality

You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.

8. Third-Party Links and Services

Our website may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website

• Sending an email notification to registered users

• Displaying a prominent notice on our platform

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@playmeon.io
Address: Agapimou LLC, 30 N Gould ST 37532, Sheridan 82801, WY USA
Phone: +1 714 5984 234

For data protection matters in the EU, you may also contact our Data Protection Officer at: dpo@playmeon.io

12. Additional Rights for EU Residents

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including:

• Right to Rectification: Correct inaccurate personal data

• Right to Erasure: Request deletion of your personal data

• Right to Restrict Processing: Limit how we use your data

• Right to Data Portability: Receive your data in a structured format

• Right to Object: Object to certain processing activities

• Right to Lodge a Complaint: Contact your local data protection authority

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To exercise these rights, please contact us using the information provided above.